Effective Date: July 3, 2025
At FMA Marketing, we are committed to maintaining the highest level of integrity and confidentiality when it comes to your business data. This privacy policy outlines how we collect, use, and safeguard the information you entrust to us — especially when it comes to your leads, patient lists, and proprietary business information.
1. Data Ownership
We recognize that your patient lists, leads, and contact databases are your intellectual property. By using our services, you retain full ownership and control of your data. FMA Marketing does not claim, repurpose, or reassign ownership of any user-submitted data.
2. Data Confidentiality
We will never sell, rent, share, or distribute your leads, patient lists, or other sensitive business information to third parties. Your data is used exclusively to deliver the services you’ve contracted with us.
3. No Tampering Policy
We do not alter, manipulate, or modify your lead or patient data in any way without your explicit consent. Automation, segmentation, or system setup conducted through our services is performed only with your approval and within the parameters you define.
4. Data Protection and Security
We implement industry-standard security protocols to protect your data, including encryption, access control, and regular audits of our systems. Any third-party tools we integrate with (such as CRMs or automation platforms) are selected based on their proven commitment to data security and compliance.
5. Compliance
We operate in full compliance with applicable data protection laws, including but not limited to HIPAA (for applicable healthcare-related data), GDPR (where applicable), and Canadian privacy laws.
6. Third-Party Access
We do not grant access to your data to anyone outside of FMA Marketing staff and authorized subcontractors, and only when necessary to fulfill your project or support needs. All team members and partners operate under strict confidentiality agreements.
7. Client Responsibility
While we take every step to protect your data, you are responsible for ensuring your own compliance with privacy laws when collecting and managing your leads and patients — especially regarding consent for marketing and communication.
If you have any questions about our privacy practices, please contact us at [email protected].
We’re here to support your growth — without ever compromising your trust.